Privacy Policy

At loomspark, we place the highest importance on your privacy and are fully dedicated to safeguarding the personal information you entrust to us. We prioritize your data’s security and confidentiality, ensuring it is protected with the utmost care. This Privacy Policy explains how we collect, use, secure, and respect your data, while giving you complete control over your personal information.

Your Privacy, Our Commitment

Important: Your privacy matters to us. We will never sell, rent, or share your personal details with third parties.

1. Information We Collect

We gather personal information from you in several ways, primarily when you make a purchase or register on our website. The types of information we may collect include:

  • Personal & Contact Information: This includes your name, email address, billing and shipping addresses, order history, communication with our customer support team, product preferences, and any other details you voluntarily provide.

  • Transaction Information: Depending on your payment method, we may collect details such as the name on your payment method, card type, partial card number, and other relevant payment information.

  • Technical Data: We may collect information such as your IP address, browser type, operating system, language, location, and platform when you visit our website.

  • Marketing Preferences: Your preferences for receiving promotional communications and the method by which we can contact you.

2. Information You Share With Us

You may choose to share personal details with us in various ways, such as making a purchase, leaving a review, or submitting photos, videos, or comments. This could include your name, email, address, product preferences, and other relevant information.

3. How We Use Your Information

We use your information to:

  • Personalize our communications and tailor our services to suit your specific needs.

  • Recommend products based on your preferences and previous interactions.

  • Address any inquiries or issues related to your purchases and overall experience.

  • Process your orders and manage your account efficiently.

  • Provide ongoing support to ensure a seamless experience before, during, and after your purchase.

4. Cookies, Web Analytics, and Tracking

To enhance your browsing experience, we use cookies, web logs, and Google Analytics. These technologies help us remember your preferences and improve the performance of our website. You can adjust your cookie settings or opt out of Google Analytics by using available browser tools.

5. Email & Text Notifications

With your consent, we may send you updates about new products, promotions, and relevant news via email or text messages. We will never send you more than four messages per month. If you prefer not to receive these updates, you can unsubscribe at any time by emailing us at [email protected].

6. Sharing Your Data

We do not sell or rent your personal information. However, we may share it with trusted third parties who help us deliver our services:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting and advertising platforms.

  • Legal Requirements: We may disclose your data when required by law or to prevent fraud.

7. Protecting Your Personal Information

We take every possible measure to protect your personal information from unauthorized access, alteration, or disclosure. Your payment details are encrypted using SSL technology, and all transactions are securely processed through PayPal. While no system can guarantee absolute security, we are committed to continuously enhancing our security measures to ensure the highest level of protection.

8. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. After you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational reasons.

9. Withdrawing Consent

You have the right to withdraw your consent for the processing of your personal data at any time. Please be aware that doing so may limit your access to certain services. To update or delete your data, simply contact us at [email protected].

10. Accessing, Reviewing, and Updating Your Information

You have the right to access your personal data, request corrections for any inaccuracies, and request the deletion of your information. To make any changes, please email us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, communicated to you via email. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

By using loomspark, you agree to the terms of this Privacy Policy. If you have any questions or concerns, feel free to reach out to us at [email protected]. We are dedicated to providing you with a secure, safe, and rewarding experience.